Thank you for choosing KingHD Premium CCcam (kinghd.info). We want to ensure you have the best possible experience with our digital services. Please read our refund and cancellation terms carefully before making a purchase.
### 1. 3-Day Money-Back Guarantee
We offer a strict 3-Day Money-Back Guarantee on all our standard CCcam subscription packages. If you experience technical issues or are unsatisfied with our service quality, you are eligible to request a full refund within exactly 3 days (72 hours) from your initial payment timestamp.
### 2. Refund Eligibility Conditions
To qualify for a refund under our 3-day guarantee, you must meet the following criteria:
* The refund request must be submitted within 3 days of the purchase date.
* You must provide a valid reason or details regarding any technical issues you encountered, allowing our support team a chance to assist you.
* The guarantee applies only to standard user packages. Reseller credits or custom reseller panels are non-refundable once activated or partially used.
### 3. How to Request a Refund
To request a refund, please contact our support team immediately by opening a ticket in your client dashboard or by emailing us at support@kinghd.info with your registered username and transaction details.
### 4. Processing Time
Once approved, refunds are processed immediately on our end. The funds will be credited back to your original payment method (Credit/Debit card or local gateway). Please note that depending on your bank or payment processor, it may take 5 to 10 business days for the funds to reflect in your account.
### 5. Cancellations
You can cancel your subscription at any time through your user panel. Cancelled accounts will remain active until the end of the paid billing period, and no further automated charges will occur.
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Welcome to KingHD Premium CCcam (kinghd.info). By accessing our website, creating an account, or purchasing our digital subscription services, you agree to comply with and be bound by the following Terms of Service.
### 1. Acceptance of Terms
By using kinghd.info, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. If you do not agree to these terms, please do not use our services.
### 2. Description of Service
KingHD provides premium CCcam server subscriptions and reseller panel digital services for authorized satellite testing and educational setups. We provide access details (lines) instantly upon successful payment verification.
### 3. User Accounts and Security
* You are responsible for maintaining the confidentiality of your account login credentials and CCcam lines.
* Sharing, reselling, or distributing standard individual CCcam lines across multiple receivers/devices simultaneously is strictly prohibited and will result in permanent account suspension without a refund.
* Resellers must manage their clients responsibly through the designated reseller interface.
### 4. Payments and Digital Delivery
* All payments are handled through secure, third-party payment aggregators.
* Services are delivered digitally. Upon successful checkout, your account configuration details and active lines will be instantly generated inside your client dashboard or sent via email.
### 5. Limitation of Liability
KingHD acts as a service provider. We strive for 99.9% server uptime; however, we are not liable for any service interruptions caused by third-party satellite shifts, local internet service provider (ISP) blocks, or hardware failures on the user’s end.
### 6. Modifications to Service
We reserve the right to modify prices, packages, or these Terms of Service at any time without prior notice to comply with payment networks or legal updates.
### 7. Contact Information
For any questions regarding these terms, please contact us at support@kinghd.info.
Privacy Policy
### 1. Information We Collect
### 1. Information We Collect
To provide our services, we may collect the following information:
* **Account Information:** Your name, email address, and account username when you register on our platform.
* **Technical Data:** Your IP address, browser type, and login timestamps to ensure secure server connections and prevent account sharing.
* **Payment Data:** All payment transactions are securely processed by our third-party payment aggregators. We do not store or clear your credit card numbers on our local servers.
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### 2. How We Use Your Information
We use the collected information strictly to:
* Process your payments and deliver your digital CCcam lines instantly.
* Maintain the security of our network and prevent fraudulent activities.
* Provide customer support and respond to your technical inquiries.
* Send essential system notifications regarding your subscription expiration or renewal.
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### 3. Data Protection and Security
We implement industry-standard security measures, including SSL encryption (HTTPS), to protect your personal data from unauthorized access, alteration, or disclosure. Your account data is strictly confidential.
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### 4. Third-Party Disclosures
We do not sell, trade, or rent your personal information to third parties. Data is shared exclusively with secure payment processing networks strictly to complete your transaction.
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### 5. Cookies
We use basic system cookies to keep you logged into your dashboard panel and remember your session preferences. You can disable cookies in your browser settings, but some features of the panel may stop functioning properly.
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### 6. Your Rights
You have the right to request access to the data we hold about you, request corrections, or ask for the deletion of your account. To do so, please open a support ticket or email us.
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### 7. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted directly on this page with an updated modification date.
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### 8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@kinghd.info.
